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Do you import containers to Australia? Get Ready for BMSB Stink Bug Season 2022 to 2023


Monday 15th of August 2022


Dear Valued Clients,

Its that time of year again…..

BMSB Season 2022 to 2023 will be commencing from the 1st of September 2022 to 30th of April 2023.

With regards to the timelines, this is based on goods that were shipped on vessels on/between those dates, and to vessels that berth, load, or tranship from a target risk country.

Please note:  The shipped-on board date, as indicated on the Ocean Bill of lading, is the date used to determine when goods have been shipped. “Gate in” dates and times will not be accepted to determine when goods are shipped.

Essentially during BMSB Season the Department of Agriculture requires importers that import goods that are deemed high risk and from a high-risk country to be treated. There are a number of variables involved in what we can and cannot treat onshore here in Australia upon arrival, as well as what treatments/facilities we can treat offshore.

Given those variables it is really important that if you import from a target risk country to check with us if you are importing anything new or are arranging shipments on a CFR/CIF basis that we are not made aware of to provide our recommendations.

I have attached to this email the summary of what is currently as of today on the Departments website – please be aware that this can change at anytime and is important to also check the live links below:

I have also provided below a breakdown of What is new? from last year as of today:

What's New?

From 1 August 2022

Chapters 94 and 95 will be subject to random inspections for emerging risk countries

(Chapter 94 – Furniture; bedding, mattresses, mattress supports, cushions and similar stuffed furnishings; luminaires and lighting fittings, not elsewhere specified or included; illuminated signs, illuminated name-plates and the like; prefabricated buildings)

(Chapter 95 – Toys, games and sports requisites ;parts and accessories thereof.

If you have any questions at all on BMSB Season, please feel free to contact your Customer Operations Coordinator or alternatively our Customs Manager, Halim on the below:


Halim Tjion

Customs Manager



Best regards,

Neolink Marketing Team


Seasonal Measures for Brown Mamorated Stink Bug (BMSB) - Department of Agricultural, Fisheries & Forestry - August 2022


Neolink Joins World Wine Cargo Alliance - Press Release - 18.7.22

Monday 18th of July 2022

Neolink are today excited to announce that we have joined the World Wine Cargo Alliance effective from July 2022.

The World Wine Cargo Alliance was created by CEO Montserrat Nomen Brotons in the beginning of 2019. The idea behind this Global freight network is to gather reliable partners and agents around the world that  specialize in the transport of wine and other spirits.

Neolink are proud to join the exclusive alliance, since there is a limit on the number of memberships per country. The reason for these limitations is that World Wine Cargo Alliance to be an active network in which all members can benefit from cooperation to ensure the highest standards are maintained for the Global Logistics requirements required for the Wine industry.

Neolink's General Manager of Commercial Matt Cirson has over 15+ years experience working in the Global Wine Logistics industry and has been developing our Global Wine Reefer FAK Service to Australia the past two and a half years. "Joining such an exclusive network as the World Wine Cargo Alliance is another step in the right direction as we grow our Global Logistics Offering to the Wine Industry here in Australia" he stated.

"Over the past two and a half years our Global Wine Reefer FAK service to Australia has grown significantly to now whereby we are running monthly services to Australia, which we know very few other companies can offer. This temp controlled service is important as it still allows smaller wine importers to bring in more premium wines in smaller batches and trial/test new products initially before being able to justify shipping Full Container Loads."

In the coming months the Neolink Commercial and Operations Teams that work in our Wine Industry vertical will be working closely with the WWCA members to seek additional benefits that we can pass onto our current and future customers.

If you would like more information please contact

Best regards,

Neolink Marketing Team



Free Trade Agreement Announcements with Australia – India, UAE & GCC Countries – 4.4.22

Monday 4th of April 2022

Dear Valued Clients,

Hope you all had tremendous weekends.

Some of you may have seen in the news over the weekend that Australia and India have signed an intent to close on a Free Trade Agreement.

Under the deal, exports to India are expected to be boosted by at least $45B by 2035 and Australia will open a work/holiday maker program. India is forecasted to become the most populous country in the world within the next two years and under the trade deal, tariffs will be eliminated on entry for “rare earth elements” that will surely delivery a boost for mining exports in the coming years.

At this stage we are still not aware on any of the timings of when these benefits will come into place and what that will also mean for Australian importers at this point in time. Using our China-Australia Free Trade Agreement as a benchmark, the agreement was signed in 2015 and took almost up to 2 years for certain commodities to have duties/tariffs eliminated with certain documentation for customs purposes in both China and Australia. We certainly hope both Australian importers and exporters alike that this will come into effect earlier than those timelines, although it could be staggered over time depending on the goods you or your business are trading.

It is certainly welcome news in addition to the announcements in recent weeks that were made on the Australia-UAE and Australia-GCC Trade agreements – please see details attached.

If you have any questions related to the trade agreements, please feel free to reach out to our Customs department directly on for more information.

Best regards,

Neolink Marketing Team

NEOLINK Announcement – Shenzhen sent into weeklong lockdown due to rising COVID cases – 14.3.22

Monday 14th of March 2022

Dear Valued Clients,

As some of you may be aware China has placed close to 20 million residents in Shenzhen into lockdown for at least a week due to rising COVID cases.

All bus and subway systems have been shut down except for those that are providing “essential services” – employees have been told to work from home if they can.

Residents in the area have been barred from leaving Shenzhen, which will have nock on implications for inter provincial transport providers and will have a broader impact across the supply chain.

At this stage it is very early, but we do not have a clear picture of what will transpire at the Ports in Shenzhen (Yantian & Shekou), but inevitably we are anticipating further delays to not just cargo in these ports but for any vessels heading southbound from Northern/Central China.

The Local Government website in Shanghai is also announcing that cases are spreading across the province as well and may prompt a further lockdown in that region also.

Please see below articles of reference to share with your customers:

We strongly advise that all importers that have trade with China from the region communicate with their suppliers to understand the impact on their current operations, as well as the impact on any order dates.

NEOLINK will be communicating on a shipment-by-shipment basis to our customers as well and our team both in China, as well as here locally will be proactively engaging with your suppliers as well.

We will continue to keep you updated.

Best regards,

NEOLINK Marketing Team

GPS Vessel Tracking Now Live on your NEOLINK shipments! – 4.3.22

Friday 4th of March 2022

Dear Valued Clients,

GPS Vessel Tracking is here! This is the first in a series of enhancements coming to the NEOLINK Logixboard Platform to provide the most accurate, up-to-date shipment information on your Sea Freight Shipments.

Please see below:


On the platform you will be able to now click on the live vessel information which will provide you with the last reported position of the vessel. As most of you know the ETA’s we are provided by the shipping line is one data set that since the outset of COVID has not been accurate as it was pre-covid – however this additional inclusion will provide our clients and our Customer Operations Team with a clear/concise source of information that will enable us to all be talking the same “shipping” language.

The vessel data will only appear on your shipment once the goods are confirmed on board and the vessel and departed – so all pre-shipment planning information will be within the Order Manager section of the platform which will remain the same.

At NEOLINK, we are incredibly excited to now be able to offer our Australian customers an industry first where you can find all these consolidated data sets in one place.

For customers that don’t yet have access to NEOLINK Logixboard; I strongly recommend giving it a trial as it is at no extra cost and something we provided free of charge.

If you have any questions, please don’t hesitate to reach out to your Business Development Manager or Customer Operations contact for more information.

Best regards,

NEOLINK Marketing Team

NEOLINK Announcement – Port of Brisbane Flood Update – 28.2.22

Monday 28th of February 2022

Dear Valued Clients,

Hope all is well, and you are having a good start to the week.

For all our customers, suppliers and their families based in Queensland and Northern NSW, we hope you stay safe during this challenging time.

Please find attached to this email an update from the Port of Brisbane’s Chief Financial Officer regarding current operations due to the floods.

In summary:

As most of you know; the port data we access is the most up to date and ready information we have on hand for berthing timings, as well as first free day – we will continue operate as best as we can using the most up to date info on hand.

We anticipate this will cause quite significant disruption to planned vessel berthing’s and your NEOLINK Customer Operations Coordinator will be monitoring the port of Brisbane terminal data closely in the coming days.

If you are concerned about any shipment, please feel free to contact any member of the team and they will be proactively reaching out in the coming day/s when changes occur.

Best regards,

NEOLINK Marketing Team


Reasons and Benefits to arranging Cargo Insurance – 28.2.22

Monday 28th of February 2022

Dear Valued Clients,

Over the past several weeks there have been several industry events highlighting the importance of checking/updating your cargo insurance:

Given the current set of circumstances occurring in Europe over the current Ukraine crisis; it is critical you speak with your insurer or your NEOLINK Customer Operations Coordinator to understand your coverage.

Listed below are some vital reasons why importers and exporters should arrange cargo insurance on all your goods:

In the event something incurs outside of an importers/exporters control, cargo insurance can generally cover you for all of the liabilities or additional costs incurred – example NEOLINK Customer Case Study below:


On the 23rd of March 2021 the Ever Given blocked the Suez Canal for 6 days with 20,000 TEU containers onboard, which was being leased to and managed by Evergreen Marin shipping.

Due to the blockade the Suez Canal Authority (SCA) estimated there was more than $900M USD in compensation required due to the blockage and seized by the court on the 13th of April 2021. SCA cut their claims down to $600M USD after the rejection of the previous claim by the ships owners and insurers was rejected, eventually settling for an undisclosed sum on the 7th of July 2021 and departing on the 12th of July for Rotterdam after a delay of more than 100 days.

Evergreen shipping passed/attempted to pass on all of the additional costs/compensation to their customers equally across the 20,000 TEU’s of which a number did not have insurance or refused to ultimately pay abandoning the goods to the shipping line. On board this vessel was 10 containers for one of NEOLINK’s customers that was fortunate enough to have cargo/marine insurance that covered for all costs incurred and after a 100 day delay received their goods for no additional cost except for standard charges due to their coverage and paying the excess on their insurance.

So what options do you have for arranging Cargo insurance?

  1. NEOLINK can arrange 1 off insurance quotes on a per shipment basis and can vary in price depending on the goods/coverage with our insurance providers.
  2. Speak with your own insurance provider about including Cargo/Marine Insurance in your overarching business insurance policy – in 99% of instances this is the most cost-effective way of arranging cargo insurance. NEOLINK RECOMMENDATION

If you are looking for an insurance provider that specialises in Marine/Insurance cargo to speak to directly about setting up your own policy, please let us know and we would be happy to recommend or refer you on.

If you have any questions relating to Cargo insurance, please speak directly with any of the NEOLINK team.

Best regards,

NEOLINK Marketing Team

Purchase Orders for 2022 & Online Tracking Portal – 22.12.21

Wednesday 22nd of December 2021

Dear Valued Clients,

As we head into 2022; I think we can all agree that proactively engaging in the supply chain earlier for shipping has helped us best manage the risks of shipping in 2021.

Whilst it is not full proof and there are always challenges at origin, during transit, as well as here upon arrival – the results between those clients that do engage vs clients that provide orders reactively is dramatically different.

I strong advise we continue to be as proactive as well all can as we head into 2022 with the recent COVID outbreaks and Chinese New Year just around the corner.

So, what can you do to plan for 2022?

Chinese New Year is also very much around the corner (1/2/22) – we anticipate that factory workers will start to go on leave from the week commencing the 24th of January and will return the 2nd to 3rd week of February. Needless to say with the current delays to ensure goods get away before CNY we want to have containers packed the first week of January, anything after that we highly recommend you consider airfreight to ensure urgent goods with tight RIS (Required In Store) dates are met.

If you have any questions regarding Planning for 2022 or the Online Portal Access, please don’t hesitate to reach out to any member of the team.

Best regards,

NEOLINK Marketing Team

NEOLINK Announcement – COVID 19 Outbreak in Zhejiang Province Adds Further Disruption to Ningbo Port – 20.12.21

Monday 20th of December 2021

Dear Valued Clients,

Most of you will be aware that over the past two weeks COVID outbreaks have been emerging in Zhejiang province.

During this time, we have had multiple factories/suppliers of our customers have outbreaks and close down, as well as some in Zhenhai be impacted from a lockdown at the beginning of December.

The impact of these outbreak has been felt throughout the supply chain:

The biggest issue we foresee in the coming weeks is another bottleneck appearing similar to what happened earlier on in the year that impacted all of China’s ports. We anticipate that over the course of the next week if the build-up occurs that shipping lines will start omitting the port entirely and as such will add further problems as we head into Chinese New Year.

Our team both here in Australia and in China are engaging continuously with the shipping lines to do our best to pre-empt any omissions, however these are typically made on the fly by the vessel captains which take time to report back. I also ask during this time you understand that our team do not get “official notices” from the shipping lines straight away when this occurs. We will always push for the official notices to assist with your customer communication, but we have noticed this can sometimes take weeks not days to receive.

If you have suppliers in the Zhejiang province with pending orders we are not aware of, I strongly advise you send over to our team as soon as possible, and we will work closely with you in the coming weeks to try to find a solution that suits your supply chain.

All of our team are working extremely hard going into Christmas/New Year with us only taking leave on public holidays to ensure we keep your supply chains moving. If you have concerns about existing or pending orders, please reach out to your NEOLINK Customer Operations contact and we will do everything we can to assist.


Best regards,

NEOLINK Marketing Team

NEOLINK Listed as One of Australia’s Fastest Growing Start-ups – AFR Fast Starters 2021

Monday 29th of November 2021

NEOLINK are today extremely proud to announce we have been listed on the Australian Financial Review’s 2021 Fast Starters List.

We would like to thank all of our employee’s, customers and suppliers that have played a key role in helping navigate the current global shipping climate. Without everyone’s support we would not have been able to make it on this list and we wanted to celebrate this success with you all.

NEOLINK debuted on the Fast Starters List in position #39 – please see the full list on the Australian Financial Reviews Site:


Best regards,

NEOLINK Marketing Team