Press Room

NEOLINK Launch New Digital Freight Platform with Leading Technology Provider Logixboard

Monday 22^nd of February 2021

NEOLINK, today are excited to announce the launch of a new Digital Customer Experience Platform dedicated tor providing its customers with the latest in cutting edge shipment tracking tools. Logixboard, one of the worlds leading providers of SAAS tech for the Freight Forwarding Industry have developed the software which integrates with NEOLINK’s shipment and tracking capabilities to provide a state of the art customer experience.

The new software will enable NEOLINK to continue its mission to provide our customers with the most efficient supply chains possible, through the most innovative technology and the best logistics experts in the industry.

NEOLINK’s new digital platform provides customers with live shipment updates 24/7/365, automated alerts, documentation management, online account management messaging, data analytics and so much more.

“COVID-19 has increased the demand by importers and exporters for live and accurate information to drive decision making in the Supply Chain. The launch of our new platform with Logixboard is going to be incredibly popular with our customers and ensure we continue to be on the cutting edge of technological solutions that can truly make a difference in our customers decision making. It is no surprise that vessel delays and the turbulent shipping environment is presenting its challenges, but this new digital platform will allow our team at NEOLINK to provide the best solutions possible and manage the current market with unparalleled efficiency,” said Christopher Makhoul, Director at NEOLINK.

NEOLINK Logixboard provides its customers with industry leading shipment tracking with integrations across all of the major Air and Sea carriers. Full Document Management of key shipment docs such as Bill of Ladings, commercial invoices etc. Comprehensive and Robust Shipment Analytics enabling key stakeholders across departments to have greater transparency and visibility of their supply chain. Online Account Management Messaging System that allows our customers to interact directly with their Account Manager on key shipments. The customizable user experience will help reduce email traffic, phone calls and ensure decisions are made with greater efficiency between NEOLINK and its customers.

“Initial feedback has already been extremely positive on what this new platform will provide for our customers. Automated milestone messaging has a real ability to transform how our customers engage in the entire freight forwarding process and the analytics tools are synthesizing all of our customers shipment data in a user friendly manner to enable quicker decision making across the board,” said Matt Cirson, Business Development Manager at NEOLINK.

Launching this week if you or your team would like to have access or have a demonstration of NEOLINK Logixboard, please contact your Account Manager or Matt Cirson on mattc@neolink.au. Further information on the new platform is attached to this article.

Attachments

NEOLINK New Digital Logixboard